1. Introduction
Lumière Farm, located at 1095 Av. Henri Becquerel, 34000 Montpellier, France, attaches particular importance to the protection of your personal data. This privacy policy explains how we collect, use, store and protect your information in accordance with the General Data Protection Regulation (GDPR) and French Data Protection Act.
2. Data Controller
The data controller is Lumière Farm, reachable at the following address:
- Address: 1095 Av. Henri Becquerel, 34000 Montpellier, France
- Phone: +33 4 48 20 04 10
- Email: contact@valenorixtra.com
3. Data Collected
We collect the following personal data when you use our website or services:
- Identification data: last name, first name
- Contact data: email address, phone number
- Communication data: messages sent via the contact form
- Navigation data: IP address, browser type, pages visited, visit duration (via cookies)
4. Processing Purposes
Your personal data is collected and processed for the following purposes:
- Respond to your inquiries and booking requests
- Manage registrations for workshops and educational visits
- Process farm product orders
- Improve our website and services
- Comply with our legal and regulatory obligations
- Ensure the security of our website
5. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
- Consent: for sending communications and using non-essential cookies
- Contract performance: for processing bookings and orders
- Legitimate interest: for improving our services and site security
- Legal obligation: for retaining accounting and tax data
6. Data Recipients
Your personal data may be transmitted to the following categories of recipients:
- Authorized personnel of Lumière Farm
- Technical service providers (web hosting, maintenance)
- Legal and regulatory authorities upon justified request
We do not sell or rent your personal data to third parties for commercial purposes.
7. Retention Period
Your personal data is retained for the following periods:
- Contact data: 3 years from last contact
- Order data: 10 years in accordance with accounting obligations
- Navigation data: 13 months maximum
Upon expiration of these periods, your data is deleted or anonymized.
8. Your Rights
In accordance with GDPR and the French Data Protection Act, you have the following rights:
- Right of access: obtain confirmation that your data is being processed and receive a copy
- Right of rectification: correct inaccurate or incomplete data
- Right to erasure: obtain deletion of your data under certain conditions
- Right to restriction: limit the processing of your data in certain cases
- Right to object: object to the processing of your data for legitimate reasons
- Right to portability: receive your data in a structured format and transmit it to another controller
- Right to withdraw consent: at any time, without affecting the lawfulness of prior processing
To exercise these rights, contact us by email at contact@valenorixtra.com or by mail at the address indicated above, attaching a copy of your ID.
9. Complaint
If you believe that the processing of your personal data constitutes a violation of regulations, you have the right to lodge a complaint with the French Data Protection Authority (CNIL):
- Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
- Phone: 01 53 73 22 22
- Website: www.cnil.fr
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures include:
- Encrypted communications (HTTPS)
- Restricted access to personal data
- Regular backups
- Staff training on data protection
11. Cookies
Our website uses cookies. To learn more about cookie usage and managing your preferences, please see our Cookie Policy.
12. Modifications
We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with an updated date. We encourage you to consult this page regularly.
13. Contact
For any questions regarding this privacy policy or the processing of your personal data, you can contact us:
- Email: contact@valenorixtra.com
- Phone: +33 4 48 20 04 10
- Address: 1095 Av. Henri Becquerel, 34000 Montpellier, France